How can I ensure that several people in a company have access to the same VPS mailbox?

Generally, the VPSMail has been designed for installation on local drives only. Hence, multiple access to the same mailbox can only be established by configuring the working directory...\osci_governikus\ on network drives.

A prerequisite for running the mailbox application for multiple use is to install it on a drive to which all intended users have full access.

When first installing the software in order to set up the VPS mailbox, you will be asked for the location of the working directory. Please select the path to the multiple-user directory on the network drive.

Please keep in mind that

  • although several individuals are using the same electronic mailbox, there will only be one address encryption certificate. Therefore the mailbox can only be opened with the PIN issued when it was initially installed – irrespective of the PC that accesses the mailbox;
  • the mailbox cannot be used simultaneously by several individuals. When one user has opened the mailbox, VPSMail will deny access to all other users. The selected mailbox is then greyed out in the mailbox selection window.

Initial installation

This can be done by following the steps below:

  • Go to the DEHSt website and open the VPS installation instructions
  • Enable VPSMail installation link. When you initially install the VPS mailbox, the location for the working directory will need to be specified during the installation process. Please select the path to the shared directory on the network drive.

Secondary Installation

Subsequently, the software must be installed locally on every PC that is to have access to the mailbox. Please follow the steps below:

  • Go to the DEHSt website and open the VPS installation instructions
  • Enable VPSMail installation link

When asked to specify the location for the working directory of the VPSMail, select the directory that already contains the existing working directory. Please do not select the working directory ...\osci_governikus\..., as this would result in a new working directory within the existing one.

The secondary installation has failed if, after completion, a window opens for the entry of business card details. You must then cancel the installation and restart the process. Take great care in selecting the correct drive and path.

In this way already existing VPS mailboxes can be enabled for common use. The necessary information can be found in the answers below.